Support
Technical support for software, infrastructure and cloud services
Need help with a Labinf Sistemi solution or service? Open a request through the channels set out in your support contract. If our engineer asks you to, download one of the remote support tools below.
Download the remote support tool
Only start the download when our engineer asks you to, then give them the code shown on screen.
TeamViewer
The support module we normally use.
Download
AnyDesk
A lightweight alternative, no installation required.
Download
Supremo
To be used when our engineer asks you to.
Download
How it works
- 1Open a request through the channels in your contract
- 2An engineer takes charge of the ticket
- 3If needed, they guide you through a remote support session
- 4Out-of-hours and urgent cases follow the agreed terms