Industry
Retail, e-commerce and distribution
Shop, online store and warehouse aligned on a single management system
Retailers, distributors and companies selling online manage price lists, orders, stock and shipments across several channels: stores, sales network, e-commerce site and marketplaces. When each channel keeps its own data, errors and manual work grow along with sales.
The problems we solve
- E-commerce and marketplace orders re-keyed by hand into the ERP
- Stock levels out of sync between warehouse, store and website
- Price lists, promotions and customer terms managed in different tools
- Fulfilment, shipments and returns hard to track
- Invoices and payments not reconciled with online orders
- Little visibility on margins by channel, customer and item
How we work
We integrate the ERP with e-commerce platforms, marketplaces, couriers and payment systems. Items, prices and availability come from a single catalogue; orders, shipments, returns and invoices flow back into the ERP without double entry. CRM, document management and dashboards complete the picture on customers, sales and margins.
Operational benefits
- Orders from every channel in a single flow
- Stock always aligned between warehouse and online sales
- Less manual entry and fewer errors
- Faster fulfilment and shipping
- Clear margins by channel, customer and item
Solutions for this industry
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